Your coders and auditors are just as important as your clinicians.
You’re getting paid on data.
They’re the ones who validate the data.
Have you let them know how important a role they play?
You can do it in such a way that they won’t think they deserve more money.
Create a “culture of compliance.”
Let them know exactly how important such culture is to your organization.
Make it an initiative regularly reportable to a top executive.
Regular visits by high level leaders to individual coders and their meetings.
Regular emails with positive reinforcement.
Pay for their professional expenses.
Whistleblowers are the single greatest compliance risk to your organization.
Treat your coders with respect and you’ll nip that problem in the bud.
And get great coders with great performance in the bargain.