Ask “What’s Your Passion?” For Professional Success

How do you connect with someone you don’t know at a professional event?     What do you say to fill that awkward silence after that introduction?     Try asking “So, what’s your passion?”     People’s favorite subject is themselves. It’s validating, something they are comfortable speaking about and a topic they desperately desire to share—especially in the uncomfortable environment of networking.     And if you ask someone about themselves it validates you...

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What They Don’t Teach You In Your Sexual Harassment Training

We had a front office employee who stole from us. On a regular basis. For over a year.     After taken care of the situation, we brought in a consultant to help us keep it from happening again.     She told us the embezzlement was our fault. We didn’t have the processes in place to prevent it. That put the employee in the position where she could steal with impunity. If we had...

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Thumbs Up

Your thumbs are subtle indications of your power.     In dealing with those in authority, make sure they’re exposed at all times.     Don’t put your hands in your pockets. If you must, leave your thumbs exposed.     Thumbs forward when you have your hands at your side.     Shake hands with your thumbs up.     Successful executives will try to establish authority during a handshake by turning their hands...

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What You Can Learn From Tribbles

Remember the episode of Star Trek where Captain Kirk met the tribbles.     Tribbles are soft, furry plushes who reproduced at an astonishing rate.     The bad-guy Klingon killed them with poison in their food—one that prevented them from absorbing nutrients. The more they consumed the poisoned food, the fewer nutrients they were able to absorb.     As Captain Kirk put it, “They starved to death. They were in a bin full...

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Home visit only Practices—not Medicare Advantage.

Dr. Lorene L. writes Are home visit practices for regular Medicare viable too, or do you have to do one through a Medicare Advantage plan?”     Lorene   Home visit practices for Medicare are more viable now than ever before. Medicare Advantage is more lucrative, sure, but that’s not your only choice.     You can generate around $150 for every Medicare home visit you do. Your Medicare contract does not stipulate round the...

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Standing With Authority

Henry the VIII had a problem.     He was old, with a leg ulcer that wouldn’t heal and smelled like rotten meat.     He was enormously fat too, barely getting around and the the word was, he was unfit to be king.     What to do?     Instagram a selfie in which he projected the power and authority of a king.     What’s the best body language when you want...

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It’s Your License

Your DEA license is your own. Don’t let someone else use it.     Pretty self-evident advice, yet apparently needed as demonstrated over the past month by no less than three of the clinicians I mentor.     In each case, their clinic administrators hassled them for not prescribing narcotics in situations where the clinicians themselves were uncomfortable doing so.     All were threatened with the personal financial impact of potentially lower patient satisfaction...

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The CorpMed Deal is Not As Good As It Seems

Here’s the deal:   Work as an employed doctor.     Avoid all the hassle of running your own business.     Just practice medicine and nothing else.     I’ve done both.     The demands an employer places on you far outways the demand of running your own practice. It’s not even close.     the ridiculous initiatives that change your workflow, the meetings, the “training,” the EMR upgrades that do nothing to...

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Hooking Your Ankles Behind Your Chair Legs Sends a Signal of Weakness to Everyone Present—Including Yourself

I was finishing a routine meeting with my medical director and administrator when another doc came through the door.     Her meeting was not routine. She was being called to the principal’s office because she refused to see more patients and do her busy work at home in the evening—she would rather spend the time with her children.       I knew her to be an assertive, professional physician.       Yet,...

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Are Your Charitable Contributions Effectively Supporting Your Personal Brand?

There was one patient in my practice who referred more new patients to me than any other.       She was tireless in beating the drum for me.  Over the years she sent more than fifty Medicare Advantage patients—dual-eligibles, the best kind.       I asked her how she became my biggest booster.  Her answer surprised me.     She was the treasurer of one of the “couple” bowling leagues my wife had us...

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