Anchoring

Always end your encounters with a positive word or phrase.

I use “get better.”

It’s called anchoring. The positive word will suffuse your entire encounter with a positive feeling.

Because I do this on a regular basis, my systems preferentially send more patients my way, my malpractice risk is lower and I get extra money through those services who pay for high patient satisfaction.

It’s a simple tool that, once you’re in the habit of using it, pays big, big dividends.

Try it.