Always end your encounters with a positive word or phrase.



I use “get better.”



It’s called anchoring. The positive word will suffuse your entire encounter with a positive feeling.



Because I do this on a regular basis, my systems preferentially send more patients my way, my malpractice risk is lower and I get extra money through those services who pay for high patient satisfaction.



It’s a simple tool that, once you’re in the habit of using it, pays big, big dividends.



Try it.